• Wool rugs shed fibres during vacuum cleaning and everyday use; this is not a fault but a natural characteristic
  • Please use only suction type vacuum cleaner as rotating brush vacuum may damage the rug
  • Spills should be cleaned immediately to help avoid staining- use a clean white absorbent cloth to dab the spillage, avoid scrubbing and chemical cleaners
  • For deep cleaning use a professional carpet cleaning company- do not dry clean or tumble dry
  • If loose threads appear carefully trim them with scissors

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